Our
Datacenter
Web
Terminals does not own any datacenter but we have dedicated
servers from five different datacenter (most of them are shared
with other hosting partners) and none of them are
from Sri Lanka. We have our servers up-to-date and our servers
are monitored 24/7 by our expert network engineers to ensure
maximum security and uptime for our customers' servers. We use
best of breed equipment like Dell™ PowerEdge and HP ProLiant™
Servers, Cisco™ & Foundry™ Firewalls, Routers, premium,
bandwidth and Cable & Wireless. These centers are designed to
stay up and running, protected from power failure, physical
intrusion and network outages by extensive back-up power and
cooling systems, multi-layered security, and network redundancy
and diversity. Our Data Centers are connected to the Internet
using the highest performing backbone.
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Our
Network
Studies have
shown that the most common reason for downtime is circuit
failure on Tier 1 provider backbones, the major data
highways. To guard against this potential problem, we have
two Tier-1 providers. If one experiences problems, we can
route traffic down another one. Furthermore, because we are
OnNet with Level(3) and Qwest, we share their digital
distribution architecture, which includes private peering
network connections to major Internet carriers such as MCI,
Sprint, UUNET, EUNET, AT&T, AOL, Best, Erols, @Home, IBM
Advantis and others. These private peering arrangements
allow MATRIX WEBHOSTING to quickly and efficiently exchange
packets of data with every major backbone carrier in a
one-to-one environment.
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Our
Security
Security is provided 24x7 and includes guards, closed-circuit
monitors, alarmed doors with secure card-key access, biometric
scanner, "man-trap" restricted access to the data floor and
options for locking equipment enclosures (cabinets or cages).
Guards maintain access to the loading dock and access requires
a card key. Security personnel also monitor the building.
Building and environmental alarms are monitored 24x7 by our
staff and remotely by the Network Operations Center.
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Our
Power
Our IDCs are
designed for 90W/sq ft of conditioned floor space. Most have
dual (2N) Uninterrupted Power Supply (UPS), each with multiple
modules synchronized to work in unison or independently. UPS
systems receive power from both commercial power feeders and
standby generators and are designed to support a fully loaded
center for 15 minutes via its internal battery plant.
In case of a commercial power failure, banks of diesel
generators in an N+1 design (at full load) provide power to
the center within one minute of a commercial power outage. The
one-minute gap is covered by the UPS battery system to ensure
no impact on equipment. During an extended commercial power
outage, the diesel generators provide power using the fuel
securely stored on site. Fuel suppliers are on standby to
provide additional service.
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Our
Fire Suppression & Detection
Smoke
detection is delivered using state-of-the-art VESDA (air
sampling) smoke detection and alarm system. VESDA systems are
100 times more sensitive than conventional fire detection
systems. Detectors are grouped into zones. Fire suppression is
via a pre-action dry pipe system. Once one or more detectors
sense smoke, the fire alarm panel opens the deluge valve to
fill the sprinkler piping with water. In case of an actual
fire, the seal on the sprinkler head will melt and discharge
water on the affected area.
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Our
Cooling
The IDCs
have multiple chillers and Computer Room AC (CRAC) units to
provide air conditioning to meet AT&T N+1 redundancy
requirements. The CRAC units are strategically located near
the racks to deliver temperature and humidity conditioned air
to maintain a room temperature in the range of 75°F. Chilled
air is distributed via 30 inch raised floor air plenum, which
provides maximum flexibility for increased power and cooling
requirements.
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Our
Cable Distribution
The raised
floor also houses the under-floor power and low-voltage cable
distribution system. This is an extensive network of
intra-building cable and wiring that supports both power
cables as well as low voltage telco wiring in sub-floor
ladder-racking.
Our
Standby Servers
We keep spare servers online of all CPU configurations. If a
server were to experience a hardware failure, we would turn
a key, grab the handle on the drive, pull it out and insert
it into an identical standby CPU. We would then reboot the
second machine, and the server would be up and running again
in a matter of minutes.
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Server Anti-Virus Protection
As hackers continue to come out with new strains of viruses in
attempts to compromise servers, one way to try to stay
protected is with anti-virus software. With specific Managed
Services Plans, we will install and monitor licensed McAfee
or Norton anti-virus tools to help protect your server.
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Server Anti-Virus Protection
As hackers continue to come out with new strains of viruses in
attempts to compromise servers, one way to try to stay
protected is with anti-virus software. With specific Managed
Services Plans, we will install and monitor licensed McAfee
or Norton anti-virus tools to help protect your server.
